Upgrading the restaurant delivery platform: 12 Must-Have Functionalities for 2025



In the dynamic world of online food delivery, customers demand quick service, accuracy, personalization, and an intuitive ordering journey.

As international demand for food delivery services expands—expected to reach over USD 466 Billion by the next two years—businesses must remain competitive by upgrading their food delivery apps with the ideal mix of features, UX-first design, and cutting-edge tech.

Whether you are building a food delivery app like UberEats or rolling out your own ready-made food delivery platform, understanding what fuels retention and backend performance is critical.

 

 

1. Seamless Onboarding and Account Creation



Onboarding is make-or-break. A quick sign-up process sets the tone for a uninterrupted experience. Let users to sign up using social logins, and offer smart preferences like diet type to enhance future offers.

 

 

2. Real-Time Order Tracking with GPS



People want transparency. By building in real-time GPS tracking, you boost retention. Let users to see:
- Live courier position
- ETA
- Stage-by-stage tracking

 

 

3. Smart Search and Filter Functions



An effective discovery system is vital as your ecosystem scales. Use tags like:
- Food type
- Health filter
- Speed filter
- Budget

Pair it with machine learning for a personalized user experience.

 

 

4. Flexible In-App Payments



To speed up checkout, explore the solution integrate:
- Debit/Credit
- Wallets
- Loyalty points

Ensure safety with industry standards. Contactless payment is a must.

 

 

5. Loyalty Programs & Referral Bonuses



User repeat engagement is more profitable than new acquisition. Add:
- Point-based rewards
- Tier levels
- Invite bonuses

This can boost empower restaurant partners customer lifetime value.

 

 

6. Delivery Partner App + Route Optimization}



Drivers need a streamlined app to manage tasks:
- Navigation
- Wallet
- Order details

Shortest paths save time.

 

 

7. Admin and Restaurant Dashboards



Equip your partners and team with:
- Menu management
- Reports
- Support

Restaurants should effortlessly add discounts.

 

 

8. Device Responsiveness



Your app should work Oyelabs food delivery app seamlessly on:
- iOS
- Google Play
- Web

Use cross-platform tools for code efficiency.

 

 

9. Push Notifications & Engagement Triggers



Keep users updated with:
- Live delivery
- Promotions
- Abandoned cart nudges

Apps with strong mobile alerts enjoy better click-through.

 

 

10. AI-Powered Personalization



Use AI to:
- Suggest meals
- Study behavior
- Trigger smart deals

This can increase average basket size.

 

 

11. Reviews & Ratings



Let customers voice feedback with:
- Star ratings
- Quick comments
- Complaint escalation

Positive reviews build reputation.

 

 

12. Scalability & Cloud-Based Architecture



Use serverless solutions for:
- Data management
- Performance scaling
- User traffic

This future-proofs your app for massive adoption.

 

 

Final Thoughts


The food delivery industry is about more than just getting mealsit’s about creating satisfaction.

By including these must-haves, your app can excel in the 2025 landscape.

Looking for a faster launch? **White-label solution** provides a customizable solution to help you scale fast.

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